Privacy Policy

Last updated: June 2026

1. Information We Collect

We collect information you provide directly: name, email address, phone number, company name, billing information. We also collect usage data: API calls, resource utilization, and service logs to operate and improve our platform.

2. How We Use Your Information

To provide, maintain, and improve our Services; process transactions; send technical notifications and service updates; respond to support requests; comply with legal obligations.

3. Data Storage and Security

All customer data is stored within Bangladesh in our Kaliakair and Jashore data centers. We implement industry-standard security measures including encryption at rest (AES-256) and in transit (TLS).

4. Data Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in operating our platform, subject to confidentiality agreements. We may disclose data if required by law.

5. Data Retention

We retain your data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations. You may request deletion of your data by contacting support.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also restrict or object to processing. Contact us at privacy@picopublic.cloud to exercise these rights.

7. Cookies

We use essential cookies for authentication and platform operation. Analytics cookies are used only with your consent. You can manage cookie preferences in your browser settings.

8. Contact

For privacy-related inquiries, contact us at privacy@picopublic.cloud or write to our Corporate Office: Bay's 23 Gulshan Avenue, (9th Floor), Gulshan-1, Dhaka-1212, Bangladesh. Our Project Office is located at Kaliakoir Hi-Tech Park, Kaliakoir, Gazipur-1750, Bangladesh.